Prerequisites
Know your restaurant locations, intended devices and the person authorised to arrange access.
Steps
- Check the product availability reference below. POS is in controlled rollout on Android and Windows. Staff and Kitchen are Android applications in release testing; Control Centre and Direct Ordering run in the browser.
- Use Book a demo to describe your restaurant, country and number of locations. This submits an enquiry; it does not provision an account or reserve a calendar appointment.
- Agree your restaurant, location, product release and device setup with TableSync before installing applications or planning service.
- Have the authorised restaurant manager arrange operator access and device enrolment for that setup. Use only the access details supplied through your agreed onboarding route.
- Before service, check the published menu, table setup and permitted staff actions with your manager. Ask for help if the expected restaurant or location is missing.
Expected result
You have a defined setup and an enquiry or agreed onboarding contact. Product access begins through the agreed onboarding process.
If it doesn’t work
If you have not received access, contact support with your restaurant name and the enquiry context. Do not submit passwords, PINs or device credentials.
Check product availabilityPOS recovery guidance