The guest journey
- Menu categories, variants, modifiers and allergens
- Guest checkout or customer account
- Collection or postcode-validated delivery
Availability and fulfilment depend on the restaurant’s configuration.
TableSync Direct
Your restaurant website. Your menu. Your customers.
A branded hosted ordering storefront, connected to your menu, restaurant acceptance, POS, Kitchen and Control Centre.
WebWebReviewed .
Operational detail, kept together.
Menu categories, variants, modifiers and allergens
Restaurant acceptance and order tracking
Menu categories, variants, modifiers and allergens
Built around the work of service.
A customer order needs to become work the restaurant can see and accept.
Direct Ordering connects the guest journey to that restaurant workflow, with the current menu and supported fulfilment methods.
- Guest: choose items, customise and build the basket.
- Restaurant: receive the order for acceptance through the shared order workflow.
- Guest: follow accepted order progress and the approximate ready time.
Look closer at the operation.
Menu customisation
Order tracking
Restaurant acceptance
What the product supports.
Ordering and payment Early access
- Restaurant acceptance and order tracking
- Online card payment at checkout
- Repeat orders repriced against the current menu
Branded ordering on your own domain
Your own domain, set up with our help
Customer accounts
Customer history and repeat ordering sit alongside guest checkout. Reordering checks the current menu and prices.
Table QR ordering
Restaurant-issued table QR links carry table context into the direct ordering journey. They are ordering links, not payment grants.
Reservation requests
A basic reservation-request workflow supports guest requests and restaurant review. It is not an advanced booking platform.
Part of the same restaurant operation.
TableSync POS
Tables, rounds, choices and bills.
Explore POSTableSync Kitchen (KDS)
Dispatched work, ready for preparation.
Explore Kitchen (KDS)TableSync Control Centre
Current work and the next action.
Explore Control CentreProduct and platform availability.
| Product | Platforms | Status |
|---|---|---|
| TableSync DirectResponsive web ordering for guests. | Web | Web: Web |
TableSync Direct
WebWeb
Responsive web ordering for guests.
Reviewed . Android store links are provided for POS, Staff and Kitchen. Windows POS access remains controlled; all products still require the correct restaurant and device setup.
View platform availabilityQuestions about this product.
Can guests order without an account?
Guest checkout is supported, alongside customer accounts.
Can guests pay online by card?
Yes. Online card payment uses TableSync Payments. TableSync Payments is in early access: join and we'll set you up as places open.
Does an online order go straight to preparation?
The restaurant accepts the order before it enters the accepted operational workflow. The guest-facing journey does not bypass restaurant acceptance.
Can the ordering page use our domain?
Yes, on Pro and Complete. Your own domain, set up with our help.
What happens to a repeat order?
Items are checked and repriced against the current menu and availability.
Is this a complete restaurant website builder?
Pro and Complete include a branded restaurant website on your own domain. Every plan includes a hosted ordering page.
See the operation
Find the right setup for your restaurant.
Explore the products, discuss your setup and confirm the availability that applies to you.