Prerequisites
An agreed TableSync rollout and an authorised restaurant manager. Consult the availability reference for the current product and platform scope.
Steps
- Install POS, Staff or Kitchen for Android from its official Google Play listing. Windows applies only to POS and uses controlled distribution. Control Centre and Direct Ordering use the browser.
- Ask the authorised manager for enrolment details for the correct restaurant, location and device type. Treat those details as credentials; do not share them in screenshots or support messages.
- Use the application’s enrolment entry. Where supported, scan the short-lived enrolment QR; otherwise enter the supplied enrolment details manually.
- Check the resulting location and product context before service. Staff/operator access is separate from device enrolment and must also be authorised.
- If a device is revoked, stop using it for privileged actions. Ask the manager to resolve access and arrange any local data removal; revocation does not remotely wipe cached data.
Expected result
The application identifies the intended location and has the access agreed for that product and release. Official Android download links are available on the Apps and devices page.
If it doesn’t work
If enrolment fails or the location is wrong, stop and contact your manager or support with the product, device platform and visible error. Never send the enrolment code, device credential or PIN.
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