Can I use a domain I already own?

Yes. On Pro and Complete your branded website and ordering run on your own domain. You need access to the domain’s settings, and we set it up with you.

Do I need technical knowledge to connect my domain?

No. We set it up with you. You, or whoever manages your domain, will need to change a setting where the domain is registered.

Which plans include ordering on my own domain?

Pro and Complete. Every plan includes a hosted ordering page.

Will my menu change when I move to my own domain?

No. The menu, prices and orders stay the same. Only the web address changes.

Online ordering on your own domain: why it matters for restaurants

Customers should order at your web address, not a platform’s. Why your own domain matters for trust and marketing, what you need to set it up, and how it works on TableSyncAI.

Short answer: Ordering on your own domain means customers order at your restaurant’s web address, such as yourrestaurant.co.uk, instead of a platform’s. It builds trust, keeps every printed menu and social link pointing at you, and means you can change platforms without changing your address. On TableSyncAI it comes with Pro and Complete.

Look at the back of your takeaway menu, your Instagram bio and the link on your Google listing. Whose web address is it? If it belongs to a platform, every customer you send there is building that platform’s brand, not yours. This guide explains why your own domain matters and what it takes to set up.

Why does your own domain matter for online ordering?

Trust. A customer typing their details into yourrestaurant.co.uk knows exactly who they are ordering from.
Brand recall. Your name is easier to remember than a platform address with your name somewhere in it.
Printed materials last. Menus, bag inserts, receipts and table cards keep working for as long as you own the domain.
You can move. If you ever change ordering platform, your address stays the same. Nothing printed or shared goes out of date.

What are the steps from a hosted page to your own domain?

Start with a hosted ordering page. Every TableSyncAI plan includes one, connected to your POS and kitchen screen. It is the quickest way to start taking direct orders.
Move to your own domain. On Pro and Complete, your branded website and ordering run on your own domain. Your own domain, set up with our help.
Grow the website. Add the pages a first-time visitor needs: your story, photos, opening hours and how to find you.

The menu and orders stay the same at every step. Customers just see your name in the address bar. If you are deciding between a website and an ordering page, read restaurant website vs ordering page first.

What do you need to use your own domain?

A domain you own. If you do not have one yet, you can buy one from any domain registrar.
Access to its settings. Pointing a domain at your ordering site means changing its settings, called DNS records, at the company where you bought it. You will need the login, or someone who has it.
Our help. We set it up with you, so you do not need to know how DNS works.

If a web agency or IT person manages your domain, they can make the change for you. It usually takes a few minutes of their time.

How does your own domain help marketing and search?

Every link you share builds up one address. Point all of these at your own domain:

your Google Business Profile’s website and order links;
your social media bios;
receipts, bag inserts and printed menus;
QR codes on tables and in the window.

When everything points to one address, customers learn it and search engines see one restaurant, not several copies scattered across platforms.

Which TableSyncAI plans include your own domain?

Pro (£119 a month) and Complete (£199 a month) include a branded restaurant website on your own domain.
Starter and Core include the hosted ordering page.

Prices exclude VAT. Every plan starts with a £10 activation. See the full comparison on the pricing page and what the ordering page includes on TableSync Direct.